{"id":11026,"date":"2025-11-02T06:43:13","date_gmt":"2025-11-02T04:43:13","guid":{"rendered":"https:\/\/miredesign.eu\/?page_id=11026"},"modified":"2025-11-02T07:41:04","modified_gmt":"2025-11-02T05:41:04","slug":"complaints-procedure","status":"publish","type":"page","link":"https:\/\/miredesign.eu\/en\/polezna-informatsiya-usloviya\/complaints-procedure\/","title":{"rendered":"\u041f\u0440\u043e\u0446\u0435\u0434\u0443\u0440\u0430 \u043f\u0440\u0438 \u0436\u0430\u043b\u0431\u0438 \u0438 \u0441\u043f\u043e\u0440\u043e\u0432\u0435"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"11026\" class=\"elementor elementor-11026\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cf58b23 e-flex e-con-boxed e-con e-parent\" data-id=\"cf58b23\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-34437ae jet-breadcrumbs-page-title-yes jet-breadcrumbs-align-center elementor-widget elementor-widget-jet-breadcrumbs\" data-id=\"34437ae\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"jet-breadcrumbs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-jet-breadcrumbs jet-blocks\">\n\t\t<div class=\"jet-breadcrumbs\">\n\t\t<div class=\"jet-breadcrumbs__content\">\n\t\t<div class=\"jet-breadcrumbs__wrap\"><div class=\"jet-breadcrumbs__item\"><a href=\"https:\/\/miredesign.eu\/en\/\" class=\"jet-breadcrumbs__item-link is-home\" rel=\"home\" title=\"\u041d\u0430\u0447\u0430\u043b\u043e\">\u041d\u0430\u0447\u0430\u043b\u043e<\/a><\/div>\n\t\t<\/div>\n\t\t<\/div>\n\t\t<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-644f908 e-flex e-con-boxed e-con e-parent\" data-id=\"644f908\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-673e594 elementor-widget elementor-widget-text-editor\" data-id=\"673e594\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p class=\"p1\"><span class=\"s1\">\u041c\u0438\u0440\u0435 \u0414\u0438\u0437\u0430\u0439\u043d \u0415\u041e\u041e\u0414<\/span> \u0446\u0435\u043d\u0438 \u0441\u0432\u043e\u0438\u0442\u0435 \u043a\u043b\u0438\u0435\u043d\u0442\u0438 \u0438 \u0441\u0435 \u0441\u0442\u0440\u0435\u043c\u0438 \u0434\u0430 \u043f\u0440\u0435\u0434\u043e\u0441\u0442\u0430\u0432\u044f \u0432\u0438\u0441\u043e\u043a\u043e\u043a\u0430\u0447\u0435\u0441\u0442\u0432\u0435\u043d\u0438 \u043f\u0440\u043e\u0434\u0443\u043a\u0442\u0438 \u0438 \u043e\u0431\u0441\u043b\u0443\u0436\u0432\u0430\u043d\u0435. \u0412 \u0441\u043b\u0443\u0447\u0430\u0439 \u043d\u0430 \u0432\u044a\u0437\u043d\u0438\u043a\u043d\u0430\u043b \u043f\u0440\u043e\u0431\u043b\u0435\u043c, \u043f\u043e\u0442\u0440\u0435\u0431\u0438\u0442\u0435\u043b\u0438\u0442\u0435 \u0438\u043c\u0430\u0442 \u043f\u0440\u0430\u0432\u043e \u0434\u0430 \u043f\u043e\u0434\u0430\u0434\u0430\u0442 \u0436\u0430\u043b\u0431\u0430 \u0438\u043b\u0438 \u0441\u0438\u0433\u043d\u0430\u043b \u0437\u0430 \u043d\u0435\u0440\u0435\u0434\u043d\u043e\u0441\u0442, \u0441\u0432\u044a\u0440\u0437\u0430\u043d\u0430 \u0441 \u043f\u043e\u043a\u0443\u043f\u043a\u0430, \u043f\u043e\u0440\u044a\u0447\u043a\u0430 \u0438\u043b\u0438 \u043a\u043e\u043c\u0443\u043d\u0438\u043a\u0430\u0446\u0438\u044f \u0441 \u043d\u0430\u0448\u0438\u044f \u0435\u043a\u0438\u043f.<\/p><h3><b>\u00a0<\/b><\/h3><h3><b>1. \u041f\u041e\u0414\u0410\u0412\u0410\u041d\u0415 \u041d\u0410 \u0416\u0410\u041b\u0411\u0410<\/b><\/h3><p class=\"p1\">\u0416\u0430\u043b\u0431\u0438\u0442\u0435 \u043c\u043e\u0433\u0430\u0442 \u0434\u0430 \u0431\u044a\u0434\u0430\u0442 \u043f\u043e\u0434\u0430\u0432\u0430\u043d\u0438 \u043f\u043e \u0435\u0434\u0438\u043d \u043e\u0442 \u0441\u043b\u0435\u0434\u043d\u0438\u0442\u0435 \u043d\u0430\u0447\u0438\u043d\u0438:<\/p><ul><li><p class=\"p1\">\ud83d\udce7 \u041f\u043e \u0438\u043c\u0435\u0439\u043b: <a href=\"mailto:miredesignbg@gmail.com\">miredesignbg@gmail.com<\/a><\/p><\/li><li><p class=\"p1\">\ud83d\udcde \u041f\u043e \u0442\u0435\u043b\u0435\u0444\u043e\u043d: +359 899 819 865<\/p><\/li><li><p class=\"p1\">\ud83d\udcee \u041f\u043e \u043f\u043e\u0449\u0430\u0442\u0430 \u043d\u0430 \u0430\u0434\u0440\u0435\u0441: \u0433\u0440. \u041a\u043e\u0441\u0442\u0435\u043d\u0435\u0446, \u043f.\u043a. 2030, \u0443\u043b. \u201e\u0420\u0430\u0439\u043d\u0430 \u041a\u043d\u044f\u0433\u0438\u043d\u044f\u201c \u21167<\/p><\/li><\/ul><div>\u00a0<\/div><p class=\"p1\">\u0416\u0430\u043b\u0431\u0430\u0442\u0430 \u0441\u043b\u0435\u0434\u0432\u0430 \u0434\u0430 \u0441\u044a\u0434\u044a\u0440\u0436\u0430:<\/p><ul><li><p class=\"p1\">\u0418\u043c\u0435 \u0438 \u043a\u043e\u043d\u0442\u0430\u043a\u0442 \u043d\u0430 \u043f\u043e\u0434\u0430\u0442\u0435\u043b\u044f;<\/p><\/li><li><p class=\"p1\">\u041a\u0440\u0430\u0442\u043a\u043e \u043e\u043f\u0438\u0441\u0430\u043d\u0438\u0435 \u043d\u0430 \u043e\u043f\u043b\u0430\u043a\u0432\u0430\u043d\u0435\u0442\u043e;<\/p><\/li><li><p class=\"p1\">\u041d\u043e\u043c\u0435\u0440 \u043d\u0430 \u043f\u043e\u0440\u044a\u0447\u043a\u0430 (\u0430\u043a\u043e \u0435 \u043f\u0440\u0438\u043b\u043e\u0436\u0438\u043c\u043e);<\/p><\/li><li><p class=\"p1\">\u041f\u0440\u0435\u0434\u043f\u043e\u0447\u0438\u0442\u0430\u043d \u043d\u0430\u0447\u0438\u043d \u0437\u0430 \u043e\u0431\u0440\u0430\u0442\u043d\u0430 \u0432\u0440\u044a\u0437\u043a\u0430.<\/p><\/li><\/ul><div>\u00a0<\/div><p class=\"p1\">\u0421\u043b\u0435\u0434 \u043f\u043e\u0434\u0430\u0432\u0430\u043d\u0435 \u043d\u0430 \u0436\u0430\u043b\u0431\u0430\u0442\u0430 \u0449\u0435 \u043f\u043e\u043b\u0443\u0447\u0438\u0442\u0435 \u043f\u043e\u0442\u0432\u044a\u0440\u0436\u0434\u0435\u043d\u0438\u0435 \u0432 \u0440\u0430\u043c\u043a\u0438\u0442\u0435 \u043d\u0430 <strong><span class=\"s1\">3 \u0440\u0430\u0431\u043e\u0442\u043d\u0438 \u0434\u043d\u0438<\/span><\/strong>, \u0430 \u043e\u0442\u0433\u043e\u0432\u043e\u0440 \u0441 \u0440\u0435\u0437\u0443\u043b\u0442\u0430\u0442 \u043e\u0442 \u0440\u0430\u0437\u0433\u043b\u0435\u0436\u0434\u0430\u043d\u0435\u0442\u043e \u2014 \u0434\u043e <b>14 \u043a\u0430\u043b\u0435\u043d\u0434\u0430\u0440\u043d\u0438 \u0434\u043d\u0438.\u00a0<\/b><\/p><h3>\u00a0<\/h3><h3><b>2. \u0418\u0417\u0412\u042a\u041d\u0421\u042a\u0414\u0415\u0411\u041d\u041e \u0420\u0415\u0428\u0410\u0412\u0410\u041d\u0415 \u041d\u0410 \u0421\u041f\u041e\u0420\u041e\u0412\u0415<\/b><\/h3><p class=\"p1\">\u0412 \u0441\u043b\u0443\u0447\u0430\u0439 \u0447\u0435 \u043d\u0435 \u0441\u0442\u0435 \u0443\u0434\u043e\u0432\u043b\u0435\u0442\u0432\u043e\u0440\u0435\u043d\u0438 \u043e\u0442 \u043d\u0430\u0448\u0438\u044f \u043e\u0442\u0433\u043e\u0432\u043e\u0440 \u0438\u043b\u0438 \u0440\u0435\u0448\u0435\u043d\u0438\u0435, \u0438\u043c\u0430\u0442\u0435 \u043f\u0440\u0430\u0432\u043e \u0434\u0430 \u0441\u0435 \u043e\u0431\u044a\u0440\u043d\u0435\u0442\u0435 \u043a\u044a\u043c:<\/p><p class=\"p4\"><b>\u00a0<\/b><\/p><p class=\"p4\"><strong>\u041a\u043e\u043c\u0438\u0441\u0438\u044f \u0437\u0430 \u0437\u0430\u0449\u0438\u0442\u0430 \u043d\u0430 \u043f\u043e\u0442\u0440\u0435\u0431\u0438\u0442\u0435\u043b\u0438\u0442\u0435 (\u041a\u0417\u041f)<\/strong><\/p><p class=\"p1\">\u0433\u0440. \u0421\u043e\u0444\u0438\u044f, \u043f\u043b. \u201e\u0421\u043b\u0430\u0432\u0435\u0439\u043a\u043e\u0432\u201c \u21164\u0410, \u0435\u0442.3<\/p><p class=\"p1\">\ud83d\udcde \u0422\u0435\u043b\u0435\u0444\u043e\u043d: 0700 111 22<\/p><p class=\"p1\">\ud83c\udf10 \u0423\u0435\u0431\u0441\u0430\u0439\u0442: <a href=\"https:\/\/www.kzp.bg\" rel=\"nofollow noopener\" target=\"_blank\">www.kzp.bg<\/a><\/p><p class=\"p1\"><span class=\"s3\">\u00a0<\/span><\/p><p class=\"p4\"><span class=\"s4\">\u0438\u043b\u0438 \u0434\u0430 \u0438\u0437\u043f\u043e\u043b\u0437\u0432\u0430\u0442\u0435 <\/span><\/p><p class=\"p4\"><span class=\"s4\">\u00a0<\/span><\/p><p class=\"p4\"><b>\u041f\u043b\u0430\u0442\u0444\u043e\u0440\u043c\u0430\u0442\u0430 \u0437\u0430 \u043e\u043d\u043b\u0430\u0439\u043d \u0440\u0435\u0448\u0430\u0432\u0430\u043d\u0435 \u043d\u0430 \u0441\u043f\u043e\u0440\u043e\u0432\u0435 (ODR)<\/b><\/p><p class=\"p1\">\ud83c\udf0d <a href=\"https:\/\/ec.europa.eu\/consumers\/odr\" rel=\"nofollow noopener\" target=\"_blank\">https:\/\/ec.europa.eu\/consumers\/odr<\/a><\/p><p>\u00a0<\/p><p class=\"p1\">\u041d\u0430\u0448\u0438\u044f\u0442 \u0435\u043a\u0438\u043f \u0441\u0435 \u0430\u043d\u0433\u0430\u0436\u0438\u0440\u0430 \u0434\u0430 \u0441\u044a\u0434\u0435\u0439\u0441\u0442\u0432\u0430 \u043d\u0430\u043f\u044a\u043b\u043d\u043e \u0437\u0430 \u043c\u0438\u0440\u043d\u043e \u0438 \u0441\u043f\u0440\u0430\u0432\u0435\u0434\u043b\u0438\u0432\u043e \u0440\u0430\u0437\u0440\u0435\u0448\u0430\u0432\u0430\u043d\u0435 \u043d\u0430 \u0432\u0441\u0435\u043a\u0438 \u0441\u043f\u043e\u0440.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>\u041d\u0430\u0447\u0430\u043b\u043e \u041c\u0438\u0440\u0435 \u0414\u0438\u0437\u0430\u0439\u043d \u0415\u041e\u041e\u0414 \u0446\u0435\u043d\u0438 \u0441\u0432\u043e\u0438\u0442\u0435 \u043a\u043b\u0438\u0435\u043d\u0442\u0438 \u0438 \u0441\u0435 \u0441\u0442\u0440\u0435\u043c\u0438 \u0434\u0430 \u043f\u0440\u0435\u0434\u043e\u0441\u0442\u0430\u0432\u044f \u0432\u0438\u0441\u043e\u043a\u043e\u043a\u0430\u0447\u0435\u0441\u0442\u0432\u0435\u043d\u0438 \u043f\u0440\u043e\u0434\u0443\u043a\u0442\u0438 \u0438 \u043e\u0431\u0441\u043b\u0443\u0436\u0432\u0430\u043d\u0435. \u0412 \u0441\u043b\u0443\u0447\u0430\u0439 \u043d\u0430 \u0432\u044a\u0437\u043d\u0438\u043a\u043d\u0430\u043b \u043f\u0440\u043e\u0431\u043b\u0435\u043c, \u043f\u043e\u0442\u0440\u0435\u0431\u0438\u0442\u0435\u043b\u0438\u0442\u0435 \u0438\u043c\u0430\u0442 \u043f\u0440\u0430\u0432\u043e \u0434\u0430 \u043f\u043e\u0434\u0430\u0434\u0430\u0442 \u0436\u0430\u043b\u0431\u0430 \u0438\u043b\u0438 \u0441\u0438\u0433\u043d\u0430\u043b \u0437\u0430 \u043d\u0435\u0440\u0435\u0434\u043d\u043e\u0441\u0442, \u0441\u0432\u044a\u0440\u0437\u0430\u043d\u0430 \u0441 \u043f\u043e\u043a\u0443\u043f\u043a\u0430, \u043f\u043e\u0440\u044a\u0447\u043a\u0430 \u0438\u043b\u0438 \u043a\u043e\u043c\u0443\u043d\u0438\u043a\u0430\u0446\u0438\u044f \u0441 \u043d\u0430\u0448\u0438\u044f \u0435\u043a\u0438\u043f. \u00a0 1. \u041f\u041e\u0414\u0410\u0412\u0410\u041d\u0415 \u041d\u0410 \u0416\u0410\u041b\u0411\u0410 \u0416\u0430\u043b\u0431\u0438\u0442\u0435 \u043c\u043e\u0433\u0430\u0442 \u0434\u0430 \u0431\u044a\u0434\u0430\u0442 \u043f\u043e\u0434\u0430\u0432\u0430\u043d\u0438 \u043f\u043e \u0435\u0434\u0438\u043d \u043e\u0442 \u0441\u043b\u0435\u0434\u043d\u0438\u0442\u0435 \u043d\u0430\u0447\u0438\u043d\u0438: [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":3559,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-11026","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/miredesign.eu\/en\/wp-json\/wp\/v2\/pages\/11026","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/miredesign.eu\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/miredesign.eu\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/miredesign.eu\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/miredesign.eu\/en\/wp-json\/wp\/v2\/comments?post=11026"}],"version-history":[{"count":5,"href":"https:\/\/miredesign.eu\/en\/wp-json\/wp\/v2\/pages\/11026\/revisions"}],"predecessor-version":[{"id":11103,"href":"https:\/\/miredesign.eu\/en\/wp-json\/wp\/v2\/pages\/11026\/revisions\/11103"}],"up":[{"embeddable":true,"href":"https:\/\/miredesign.eu\/en\/wp-json\/wp\/v2\/pages\/3559"}],"wp:attachment":[{"href":"https:\/\/miredesign.eu\/en\/wp-json\/wp\/v2\/media?parent=11026"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}